Refund policy

We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.

Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• Proof of purchase (receipt or order number) is required

Non-returnable items

The following items cannot be returned:

• Worn or used clothing
• Items damaged after delivery
• Sale or clearance items (unless defective)

Refunds

Once we receive and inspect your return:

• We will notify you of the approval or rejection of your refund
• If approved, your refund will be processed to your original payment method within 5–10 business days

Exchanges

We only replace items if they are:

• Defective
• Damaged
• Incorrect size (subject to stock availability)

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• Shipping costs are non-refundable

Contact Us

For returns or refund requests, contact us at:
rantsiengkarabo98@gmail.com